Effective 10 October 2026
How we handle information
Voltade AI is a South African sole proprietorship. This policy covers the information-only website, enquiries and business communications. We do not currently operate a live client system or handle candidate data. Before receiving candidate or other project personal data, we will agree the relevant tools, storage, access, transfers and deletion terms with the client.
1. Who to contact
Voltade AI is based at No. 5 Watercress Street, Riverside Park, Mbombela, Mpumalanga, 1201, South Africa. For privacy questions, email [email protected] or contact 0713868663.
2. Information we receive
When you contact us through WhatsApp or email, we receive the information you choose to send, such as your name, contact details, agency name and project enquiry. Please do not send candidate CVs or other sensitive project data with an initial enquiry.
This website has no contact form, visitor account or candidate upload. The site does not set its own analytics cookies. Its hosting provider may process technical information such as an IP address and request logs to deliver and protect the website.
3. How information is used and shared
We use enquiry information to respond, prepare proposals and communicate about potential or agreed work. Messages are handled through the channel you choose, including WhatsApp or our Zoho-hosted email. Our website host processes the technical data needed to serve and protect the site. These providers may process information outside South Africa under their own terms. We do not sell enquiry information.
Any future client system that handles candidate or other personal data will be covered by project-specific data terms before that information is shared.
4. Payments
This website does not collect payment details and Paystack payments are not yet active. Once Voltade AI's Paystack account is active, Paystack will handle payment details for client-specific invoices, one-off pages or subscriptions under its own privacy terms. Voltade AI will receive transaction and billing information needed to reconcile payment, deliver services and assist with a query. We do not ask clients to send card details through WhatsApp or email.
5. Security and retention
Voltade AI limits access to enquiry and business information to what is needed for the relevant work. We retain it while needed to respond, manage a client relationship, keep required business records or resolve a dispute, then delete it when no longer required, subject to applicable legal obligations. If a project later involves personal data, its agreement will set the relevant security and deletion arrangements.
6. Your choices and requests
Contact [email protected] if you want to ask what information Voltade AI holds about you, request a correction, raise a privacy concern or ask for deletion where applicable. We will review the request against the applicable service and recordkeeping obligations.